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Executive Pen Shop :: Warranty Information
Parker Warranty A Parker writing instrument is a precious personal possession, an extension of its owner’s personality. For that reason, the Parker Warranty is very special one. It is a commitment to Lifetime of service in writing and states………‘Your Parker writing instrument is guaranteed against failure due to faulty materials or workmanship throughout the life of the original owner’. Parker reserve the right to alter the specification of the ranges shown without prior notice. Waterman Warranty Full Lifetime Warranty: Your WATERMAN writing instrument is guaranteed against failures due to faulty materials or workmanship throughout the life of the original owner. If found to be defective, your WATERMAN writing instrument will be repaired or replaced when returned to WATERMAN or one of its service centres throughout the world. Any product that is no longer in production and cannot be repaired will be replaced with a comparable WATERMAN product. Damage caused to products and fountain pens nibs due to impact or abuse is not covered by the warranty. The warranty is non-transferable. Waterman reserve the right to alter the specification of the ranges shown without prior notice. Porsche Design Warranty Porsche Design pens are guaranteed against failures due to faulty materials or workmanship for one year. If found to be defective, your pen will be repaired or replaced when returned to Porsche Design. Conway Stewart Warranty Lifetime Warranty: Conway Stewart writing instruments are guaranteed against mechanical failure due to faulty materials or workmanship throughout the life of the original owner. This warranty does not apply to accidental damage of writing pens and nibs, damage resulting from improper service or repair by any other than Conway Stewart. Used fountain pen nibs, and refills of any kind are exempt from this warranty. Cross Writing Instruments Full Perpetual Warranty Guarantee.
All Cross writing instruments and desk set penholder mechanisms are unquestionably guaranteed against mechanical failure, regardless of age. Any Cross product or part requiring service under this warranty will be repaired or replaced at no charge when it is sent to us via an official Cross sales outlet (postage and insurance are the responsibility of the consumer, and shipping and handling fees may apply). Any such product that is no longer in production and cannot be repaired will be replaced with a comparable Cross product. Leads, erasers, ink cartridges and stylus tips exhausted in the course of normal use, and emblems and other customised adornments, are excluded from this warranty; also excluded are fountain pen nibs and other parts damaged from impact, unreasonable use or obvious abuse. The Cross guarantee extends our assurance of a lifetime of writing pleasure to every owner of a Cross writing instrument. This warranty gives you specific legal rights, and you may have other rights which vary from country to country or jurisdiction to jurisdiction. Warning: Pen caps can obstruct breathing. Keep out of mouth. This product in not intended for children. Applicable to stylus tips: In no event shall Cross be liable for incidental or consequential damages of any kind or character including, without limitation, physical damage to the surface of personal digital assistants or hand-held PCs. Some countries and jurisdictions do not allow the exclusion of incidental or consequential damages, so the above exclusions may not apply to you. Sheaffer Limited Lifetime Warranty This Sheaffer® writing instrument is guaranteed against mechanical failure due to original factory defects in materials and workmanship, for the lifetime of its first owner. Should such failure occur, please return the complete instrument to the nearest authorized Sheaffer Service Retailer with proof of first ownership. It will be repaired or exchanged for one of comparable value, free of charge. This warranty does not cover loss, accidental damage, misuse or abuse. This warranty gives you specific legal rights. You may also have other rights, which vary from state to state or country to country. Sheaffer Limited 3 Year Warranty This Sheaffer writing instrument is warranted against mechanical failure due to defects in material or workmanship for a period of three (3) years from the date of purchase from an authorized Sheaffer Retailer. Should such mechanical failure occur, please return the complete writing instrument with proof of original purchase to an authorized Sheaffer Service Center and Sheaffer will repair the writing instrument. If a repair is not possible in a reasonable period of time, Sheaffer will exchange the writing instrument for one of comparable value. This three (3) year warranty is only valid with proof of original purchase and does not cover loss, accidental damage, misuse, reasonable wear and tear, or abuse such as improper use and care. This warranty may be transferred. Sheaffer is not responsible for lost or misdirected mail. This warranty gives you specific legal rights. You may have other rights which may vary from state to state, province to province, or country to country. Sheaffer Limited 1 Year Warranty For a period of one year from the date of purchase, Sheaffer will repair or replace, at its option, this writing instrument, free of charge, if it has a mechanical failure due to defect in material or workmanship. This warranty does not cover loss, accidental damage, reasonable wear and tear, misuse, or abuse such as improper use and care. This warranty gives you specific legal rights. You may also have other rights that may vary from state to state or country to country. Caran D' Ache
International guarantee
Every product is in perfect condition when it leaves our factory and is guaranteed against any manufacturing defects which may subsequently come to light. This worldwide guarantee is confirmed by the certificate which accompanies the product.
Hallmark of quality
The Caran d’Ache name has been a HALLMARK OF QUALITY since 1924 Waldmann
All Waldmann products come packaged in a luxury keepsake wooden or leather box and include a lifetime warranty.
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